My husband and I wanted to take the time to email you to tell you about the recent experience we had with the installation of 4 units, the quality and satisfaction we have with our units but, more importantly, about the gentlemen who came to our home 2 days and did the installation for us.
We cannot express our complete satisfaction with the work that was performed by Phil , Dave, Brian, and Wayne.
Not only were they polite and respectful but a joy to have working in our home. They were knowledgeable and informative but pleasant and funny and are a great credit to themselves but to you, as their employer. It is not often, sadly, that we have had such a positive and enjoyable experience having work done, not only in our home, but out in car repairs or other retail type stores.
Also, we appreciated their dedication to get our units up and running before the snow and bitter cold last week as they understood that are main heating system, newly installed was not producing heat as they should be and still aren't. So we appreciated their taking the time to do quality work and taking care of us as best they could.
You have a wonderful crew and as we are still in a remodeling stage, we will absolutely be using your services again for additional services as well as highly recommending your company and your employees to others.
Again, we are very happy with our units and thoroughly satisfied and pleased with your employees.